Differences

This shows you the differences between two versions of the page.

--- wiki:user:fk0724 [2017/03/25 09:55]
fk0724
+++ wiki:user:fk0724 [2018/04/16 02:50]
fk0724 removed
@@ Line 1: / Line 1: @@
-====== contact ======
+====== FAQ / contact ======
 ===== Thank you for your interest in anhelo =====
@@ Line 7: / Line 7: @@
 ==== Frequently Asked Questions ====
 <WRAP round help 100%>
-=== Where is XXX ? ===
+=== Where is XXX sold ? ===
  >> See [[products/index|each product page]]. <wrap em>You can TP directly from **in-world sales** column</wrap>.
+{{ :wiki:user:here2.png?nolink&1000 |}}
+ >> Also, searching our website by product name would be very useful.
+{{ :wiki:user:screenshot_from_2018-04-03_14-05-48.png?nolink&1000  |}}
 </WRAP>
 <WRAP round help 100%>
 === I bought one. But I didn't receive any. ===
- >> I'm very sorry. Sometimes delivery may be delayed because of rag. Please wait for a while if you do not receive.
+ >> I'm very sorry. Sometimes delivery may be delayed because of lag. Please wait for a while if you do not receive.
 <wrap em>You should not purchase the same item again.</wrap>
+[[https://wiki.casperdns.com/index.php/CasperVend_2|CasperVend system]] may refund automatically if the transaction is not successful. Therefore, we can not respond until the processing of the system is completed.
 Once the transaction is successfully completed, the corresponding product will be displayed on the **Redelivery Terminal**. Please visit [[http://maps.secondlife.com/secondlife/Kishijoten/185/45/720|our main store]] and get from the terminal.
+</WRAP>
+<WRAP round help 100%>
+{{ :wiki:user:snapshot_122.png?direct&500|}}
+=== How to exchange GACHA prize ? ===
+ >> TP [[http://maps.secondlife.com/secondlife/Sociaria/107/113/34|here]] and REZ the ticket on each EXCHANGE REZ ZONE.
+The name of the object starts with <wrap em>[EXCHANGE TICKET]</wrap>. Package can not be exchanged.
+[[products/G01]] is out of scope.
+</WRAP>
+<WRAP round help 100%>
+{{ :wiki:user:screenshot_from_2018-04-03_14-15-18.png?nolink|}}
+=== I failed to rez the GACHA exchange ticket and it has disappeared. ===
+ >> When we fail to rez, it looks being lost from our inventory. But after we re-log in, we can see it again. It does not come back in the folder "Lost And Found". You should search in the original folder.
+Finding it quickly, please search in your inventory with "exchange ticket".
+</WRAP>
+<WRAP round help 100%>
+=== How to buy as a gift ? ===
+{{ :wiki:user:rect4192.png?direct&1100 |}}
 </WRAP>
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@@ Line 23: / Line 53: @@
 </WRAP>
 <WRAP round help 100%>
-=== Send one. I want to use it in my blog. ===
+=== Tell me about anhelo VIP group ===
- >> Sorry. We do not spread our products to non-contract bloggers. See [[blogger/index#dear_blogger|here]] please.
+ >> The joining fee is L$250 and the members can
+  * buy all products as 20% OFF anytime (<wrap em>Items already discounted and GACHAs are not eligible</wrap>)
+  * get group gift
+<wrap em>DO NOT FORGET to wear group tag!!</wrap>
 </WRAP>
 <WRAP round help 100%>
 === I'm blogger! ===
- >> We are ready to welcome you!! See [[blogger/index#dear_blogger|here]] please.
+ >> We are ready to welcome you!! See [[blogger/index#how to join anhelo blogger team|here]] please.
+Application sent to fk0724 will not be accepted. You should read [[blogger/index#how to join anhelo blogger team|the application information]] and send to the correct destination. <wrap em>This is a very important step for us to know if you agree to the terms.</wrap>
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@@ Line 49: / Line 86: @@
   * Write in Japanese or English, please.
+  * I will not reply to what I posted in the FAQ.
   * I'm in UTC+9.

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