Differences
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wiki:user:fk0724 [2017/04/10 06:15] fk0724 |
wiki:user:fk0724 [2018/04/16 02:50] fk0724 removed |
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- | ====== contact ====== | + | ====== FAQ / contact ====== |
===== Thank you for your interest in anhelo ===== | ===== Thank you for your interest in anhelo ===== | ||
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==== Frequently Asked Questions ==== | ==== Frequently Asked Questions ==== | ||
<WRAP round help 100%> | <WRAP round help 100%> | ||
- | === Where is XXX ? === | + | === Where is XXX sold ? === |
>> See [[products/index|each product page]]. <wrap em>You can TP directly from **in-world sales** column</wrap>. | >> See [[products/index|each product page]]. <wrap em>You can TP directly from **in-world sales** column</wrap>. | ||
{{ :wiki:user:here2.png?nolink&1000 |}} | {{ :wiki:user:here2.png?nolink&1000 |}} | ||
+ | |||
+ | >> Also, searching our website by product name would be very useful. | ||
+ | |||
+ | {{ :wiki:user:screenshot_from_2018-04-03_14-05-48.png?nolink&1000 |}} | ||
</WRAP> | </WRAP> | ||
<WRAP round help 100%> | <WRAP round help 100%> | ||
=== I bought one. But I didn't receive any. === | === I bought one. But I didn't receive any. === | ||
- | >> I'm very sorry. Sometimes delivery may be delayed because of rag. Please wait for a while if you do not receive. | + | >> I'm very sorry. Sometimes delivery may be delayed because of lag. Please wait for a while if you do not receive. |
<wrap em>You should not purchase the same item again.</wrap> | <wrap em>You should not purchase the same item again.</wrap> | ||
+ | |||
+ | [[https://wiki.casperdns.com/index.php/CasperVend_2|CasperVend system]] may refund automatically if the transaction is not successful. Therefore, we can not respond until the processing of the system is completed. | ||
Once the transaction is successfully completed, the corresponding product will be displayed on the **Redelivery Terminal**. Please visit [[http://maps.secondlife.com/secondlife/Kishijoten/185/45/720|our main store]] and get from the terminal. | Once the transaction is successfully completed, the corresponding product will be displayed on the **Redelivery Terminal**. Please visit [[http://maps.secondlife.com/secondlife/Kishijoten/185/45/720|our main store]] and get from the terminal. | ||
+ | </WRAP> | ||
+ | <WRAP round help 100%> | ||
+ | {{ :wiki:user:snapshot_122.png?direct&500|}} | ||
+ | === How to exchange GACHA prize ? === | ||
+ | |||
+ | >> TP [[http://maps.secondlife.com/secondlife/Sociaria/107/113/34|here]] and REZ the ticket on each EXCHANGE REZ ZONE. | ||
+ | |||
+ | The name of the object starts with <wrap em>[EXCHANGE TICKET]</wrap>. Package can not be exchanged. | ||
+ | |||
+ | [[products/G01]] is out of scope. | ||
+ | </WRAP> | ||
+ | <WRAP round help 100%> | ||
+ | {{ :wiki:user:screenshot_from_2018-04-03_14-15-18.png?nolink|}} | ||
+ | === I failed to rez the GACHA exchange ticket and it has disappeared. === | ||
+ | >> When we fail to rez, it looks being lost from our inventory. But after we re-log in, we can see it again. It does not come back in the folder "Lost And Found". You should search in the original folder. | ||
+ | |||
+ | Finding it quickly, please search in your inventory with "exchange ticket". | ||
+ | |||
+ | </WRAP> | ||
+ | <WRAP round help 100%> | ||
+ | === How to buy as a gift ? === | ||
+ | {{ :wiki:user:rect4192.png?direct&1100 |}} | ||
</WRAP> | </WRAP> | ||
<WRAP round help 100%> | <WRAP round help 100%> | ||
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</WRAP> | </WRAP> | ||
<WRAP round help 100%> | <WRAP round help 100%> | ||
- | === Send one. I want to use it in my blog. === | + | === Tell me about anhelo VIP group === |
- | >> Sorry. We do not spread our products to non-contract bloggers. See [[blogger/index#dear_blogger|here]] please. | + | >> The joining fee is L$250 and the members can |
+ | * buy all products as 20% OFF anytime (<wrap em>Items already discounted and GACHAs are not eligible</wrap>) | ||
+ | * get group gift | ||
+ | |||
+ | <wrap em>DO NOT FORGET to wear group tag!!</wrap> | ||
</WRAP> | </WRAP> | ||
<WRAP round help 100%> | <WRAP round help 100%> | ||
=== I'm blogger! === | === I'm blogger! === | ||
- | >> We are ready to welcome you!! See [[blogger/index#dear_blogger|here]] please. | + | >> We are ready to welcome you!! See [[blogger/index#how to join anhelo blogger team|here]] please. |
+ | |||
+ | Application sent to fk0724 will not be accepted. You should read [[blogger/index#how to join anhelo blogger team|the application information]] and send to the correct destination. <wrap em>This is a very important step for us to know if you agree to the terms.</wrap> | ||
</WRAP> | </WRAP> | ||
<WRAP round help 100%> | <WRAP round help 100%> | ||
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* Write in Japanese or English, please. | * Write in Japanese or English, please. | ||
+ | * I will not reply to what I posted in the FAQ. | ||
* I'm in UTC+9. | * I'm in UTC+9. | ||