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- | ====== FAQ / contact ====== | ||
- | ===== Thank you for your interest in anhelo ===== | ||
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- | Many IMs are rushing and it is becoming difficult to reply individually. Please refer to the following FAQ before inquiries. | ||
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- | ==== Frequently Asked Questions ==== | ||
- | <WRAP round help 100%> | ||
- | === Where is XXX sold ? === | ||
- | >> See [[products/index|each product page]]. <wrap em>You can TP directly from **in-world sales** column</wrap>. | ||
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- | {{ :wiki:user:here2.png?nolink&1000 |}} | ||
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- | >> Also, searching our website by product name would be very useful. | ||
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- | {{ :wiki:user:screenshot_from_2018-04-03_14-05-48.png?nolink&1000 |}} | ||
- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | === I bought one. But I didn't receive any. === | ||
- | >> I'm very sorry. Sometimes delivery may be delayed because of lag. Please wait for a while if you do not receive. | ||
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- | <wrap em>You should not purchase the same item again.</wrap> | ||
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- | [[https://wiki.casperdns.com/index.php/CasperVend_2|CasperVend system]] may refund automatically if the transaction is not successful. Therefore, we can not respond until the processing of the system is completed. | ||
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- | Once the transaction is successfully completed, the corresponding product will be displayed on the **Redelivery Terminal**. Please visit [[http://maps.secondlife.com/secondlife/Kishijoten/185/45/720|our main store]] and get from the terminal. | ||
- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | {{ :wiki:user:snapshot_122.png?direct&500|}} | ||
- | === How to exchange GACHA prize ? === | ||
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- | >> TP [[http://maps.secondlife.com/secondlife/Sociaria/107/113/34|here]] and REZ the ticket on each EXCHANGE REZ ZONE. | ||
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- | The name of the object starts with <wrap em>[EXCHANGE TICKET]</wrap>. Package can not be exchanged. | ||
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- | [[products/G01]] is out of scope. | ||
- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | {{ :wiki:user:screenshot_from_2018-04-03_14-15-18.png?nolink|}} | ||
- | === I failed to rez the GACHA exchange ticket and it has disappeared. === | ||
- | >> When we fail to rez, it looks being lost from our inventory. But after we re-log in, we can see it again. It does not come back in the folder "Lost And Found". You should search in the original folder. | ||
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- | Finding it quickly, please search in your inventory with "exchange ticket". | ||
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- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | === How to buy as a gift ? === | ||
- | {{ :wiki:user:rect4192.png?direct&1100 |}} | ||
- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | === Can I buy your XXX ? === | ||
- | >> All of our works are posted [[products/index|this website]]. What you don't find is NOT FOR SALE. | ||
- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | === Tell me about anhelo VIP group === | ||
- | >> The joining fee is L$250 and the members can | ||
- | * buy all products as 20% OFF anytime (<wrap em>Items already discounted and GACHAs are not eligible</wrap>) | ||
- | * get group gift | ||
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- | <wrap em>DO NOT FORGET to wear group tag!!</wrap> | ||
- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | === I'm blogger! === | ||
- | >> We are ready to welcome you!! See [[blogger/index#how to join anhelo blogger team|here]] please. | ||
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- | Application sent to fk0724 will not be accepted. You should read [[blogger/index#how to join anhelo blogger team|the application information]] and send to the correct destination. <wrap em>This is a very important step for us to know if you agree to the terms.</wrap> | ||
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- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | === Discount please! === | ||
- | >> DONT MISS! [[blogger/|You have many chances!]] | ||
- | </WRAP> | ||
- | <WRAP round help 100%> | ||
- | === Gift it for me! === | ||
- | >> Gift me back twice the price! Don't worry I will send you 2 packages!! | ||
- | </WRAP> | ||
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- | I recognize that IM is for communication with friends or emergency contact. For other inquiries please use the form below. I will correspond in order. | ||
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- | I appreciate your cooperation. | ||
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- | Best regards,\\ | ||
- | fk0724 | ||
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- | ===== contact form ===== | ||
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- | * Write in Japanese or English, please. | ||
- | * I will not reply to what I posted in the FAQ. | ||
- | * I'm in UTC+9. | ||
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- | <form> | ||
- | action mail efke@fk0724.com | ||
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- | fieldset "What's your point ?" | ||
- | select "point" "--- select ---|about product|about event|other" | ||
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- | fieldset "Which product ?" "point" "about product" | ||
- | textbox "product name" | ||
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- | fieldset "Tell me about your event" "point" "about event" | ||
- | textbox "event name" | ||
- | textbox "URL of event official website" | ||
- | textbox "event owner name" | ||
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- | fieldset "What's up ?" "point" "other" | ||
- | textbox "about" | ||
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- | fieldset "contents" | ||
- | textarea "contents" x10 | ||
- | select "How should I reply to you ?" "IM in SecondLife|NC in SecondLife|Mail|needless" | ||
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- | fieldset "InstantMessage" "How should I reply to you ?" "IM in SecondLife" | ||
- | textbox "your avatar name" | ||
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- | fieldset "Notecard" "How should I reply to you ?" "NC in SecondLife" | ||
- | textbox "your avatar name" | ||
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- | fieldset "Mail" "How should I reply to you ?" "Mail" | ||
- | textbox "your name" | ||
- | email "your email address" | ||
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- | fieldset "Submit" | ||
- | submit "send" | ||
- | </form> | ||
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